Office Policies

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Hours

Mon-Wed: 8:00am - 5:00pm
Thursday: 7:00am - 4:00pm
Friday: 7:00am - 3:00pm

How are Appointments Scheduled?

The office attempts to schedule appointments at your convenience and when time is available. Preschool children should be seen in the morning because they are fresher and we can work more slowly with the child for their comfort. School children with a lot of work to be done should be seen in the morning for the same reason. Dental appointments are an excused absence. Missing school can be kept to a minimum when regular dental care is continued.

Since appointed times are reserved exclusively for each patient we ask that you please notify our office 48 hours in advance of your scheduled appointment time if you are unable to keep your appointment. Another patient who needs our care could be scheduled if we have sufficient time to notify them. We realize that unexpected things can happen, but we ask for your assistance in this regard.

Do I Stay with My Child During the Visit?

We invite you to stay with your child during all appointments. Many pediatric dental practices suggest that parents wait in the reception area while their child is being seen. Our philosophy is quite the contrary. We believe that helping parents raise healthy smiles is a partnership between you and your children and our dental team. Communication to both parent and child about their total oral health is key to averting future complications and building great dental habits for life. For this reason we love the opportunity of talking with you and your children together at their appointments.

What About Finances?

Payment for professional services is due at the time dental treatment is provided. Every effort will be made to provide a treatment plan which fits your timetable and budget, and gives your child the best possible care. We accept cash, personal checks, debit cards and most major credit cards. We also partner with "Care Credit" to allow families with larger treatment plans to pay for their services over 12 months at $0.00 interest.

Dental Insurances

You can use most dental insurances in our office.

We are a dental provider for: Delta Dental, MetLife, Cigna, Guardian, GEHA, United Healthcare, Assurant, Ameritas, Principal Financial and Lincoln Financial. Please call the office to request further information about your individual plan.

MOST IMPORTANTLY, please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment.

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